Question 1

How should I care for my eco-resin and UV resin jewelry from Fancy's Handmade to ensure it lasts a long time?

Accepted Answer

To keep your eco-resin and UV resin jewelry from Fancy's Handmade looking its best, follow these care instructions:

- **Store Properly:** Ensure you store your jewelry out of direct sunlight, as exposure can cause the colors of the embedded flowers to fade over time.

- **Avoid Chemicals:** Always remove your jewelry before applying creams, soap, and perfumes. These substances can affect the resin’s finish and longevity.

- **Activity Precautions:** Take off your jewelry before exercising, swimming, or taking a shower or bath. Water and sweat can lead to the deterioration of the resin material and embedded flowers.

- **Cleaning Tips:** For cleaning polymer clay and resin jewelry, gently wipe your pieces with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.

Please note that because resin is not plastic or glass, it may contain slight imperfections, adding to the uniqueness of each handmade piece.

Following these guidelines will help maintain the beauty and integrity of your handcrafted jewelry from Fancy's Handmade.

Question 2

What are the shipping options and associated costs for orders placed on Fancy's Handmade within South Africa?

Accepted Answer

At Fancy's Handmade we offer multiple convenient shipping options tailored to suit your needs:

1. **Paxi**:
   - Type: PEP to PEP
   - Cost: R59
   - Delivery Time: 5 - 7 working days

2. **Courier Guy**:
   - Type: Door to door
   - Cost: R100
   - Delivery Time: 2 - 5 working days

3. **Pickup**:
   - Location: Bloubergstrand, South Africa
   - Cost: FREE

4. **Pudo**:
   - XS (Extra-Small): 60 cm x 17 cm x 8 cm | R60
   - S (Small): 60 cm x 41 cm x 8 cm | R70
   - M (Medium): 60 cm x 19 cm x 41 cm | R100
   - L (Large): 60 cm x 41 cm x 41 cm | R150
   - XL (Extra-Large): 60 cm x 41 cm x 69 cm

Choose the option that best suits your needs and enjoy our exquisite eco-resin and UV resin handmade crafts delivered right to your doorstep or ready for pickup.

Question 3

What is Fancy's Handmade return and repair policy for broken or defective items?

Accepted Answer

At Fancy's Handmade, we pride ourselves on offering unique and personalized creations made of eco-resin and UV resin. Unfortunately, we do not accept any returns or refunds on our products. However, we stand by the quality of our craftsmanship and are happy to replace or repair any items that may have broken due to manufacturing defects within 2 weeks of purchase. If you encounter such a problem, please contact our customer support team with your order details and a description of the issue, and we will resolve it promptly to ensure you have the best experience with our handcrafted goods.

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Frequently asked questions

How should I care for my eco-resin and UV resin jewelry from Fancy's Handmade to ensure it lasts a long time?

What are the shipping options and associated costs for orders placed on Fancy's Handmade within South Africa?

What is Fancy's Handmade return and repair policy for broken or defective items?